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Please feel free to contact us in any convenient way.
FAQ
Ordering
Can I order a sculpture of my pet from a photo?
Yes, I create portrait sculptures based on photos.
How long does it take to make a sculpture?
It depends on the complexity, but on average, it takes 5-7 days.
Do you make copies of existing sculptures?
Since most of my work consists of pet portraits, duplication is generally not desirable.
Pricing & Payment
How much does a sculpture cost? What affects the price?
The price of a sculpture or relief depends on its size and complexity.
What payment methods do you accept?
I accept PayPal, Revolut and bank transfers.
Do you require a deposit?
I usually do not require a prepayment.
Shipping & Packaging
Which countries do you ship to?
I ship worldwide, except for Russia and Belarus.
How long does shipping take?
Delivery time depends on the shipping company and destination, typically ranging from 3 to 10 days.
How do you package the sculptures for safe shipping?
I pack sculptures in sturdy cardboard boxes, with foam board reinforcements. Each piece is wrapped in bubble wrap to ensure safe transport.
Materials & Care
What are the sculptures made of?
I use high-quality Fimo polymer clay.
How should I take care of the sculpture?
Customization & Special Requests
Do you only sculpt dogs and cats, or can I order a different animal?
Yes, I can create any animal.
Can I see the progress of my sculpture?
Yes, I send work-in-progress photos so you can request adjustments if needed.
Do you create master models for reproduction?
Yes, I can make master models for reproduction, but I do not handle the casting process myself.